KCP LIBRARY

Services marketing / (Record no. 5707)

000 -LEADER
fixed length control field 00665nam a2200217Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220818161136.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200803s9999||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-981-4624-54-1
040 ## - CATALOGING SOURCE
Original cataloging agency KCPL
Transcribing agency KCPL
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number GC 658.8 F538 2014
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Fisk, Raymond P.
245 #0 - TITLE STATEMENT
Title Services marketing /
Statement of responsibility, etc. Raymond P. Fisk, Stephen J. Grove, Joby John.
250 ## - EDITION STATEMENT
Edition statement 4th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Andover:
Name of publisher, distributor, etc. Cengage Learning,
Date of publication, distribution, etc. c2014.
300 ## - PHYSICAL DESCRIPTION
Extent 261 p.:
Other physical details ill.;
Dimensions 26 cm.
500 ## - GENERAL NOTE
General note Includes bibliographical references and index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
Form subdivision Marketing.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Grove, Stephen J.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name John, Joby
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Source of classification or shelving scheme
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
          KCPLibrary KCPLibrary 08/18/2022   GC 658.8 F538 2014 10617 08/18/2022 1 08/18/2022 Book
          KCPLibrary KCPLibrary 08/18/2022   GC 658.8 F538 2014 10618 08/18/2022 2 08/18/2022 Book
          KCPLibrary KCPLibrary 08/18/2022   GC 658.8 F538 2014 11158 08/18/2022 3 08/18/2022 Book
          KCPLibrary KCPLibrary 08/18/2022   GC 658.8 F538 2014 11159 08/18/2022 4 08/18/2022 Book
          KCPLibrary KCPLibrary 08/18/2022   GC 658.8 F538 2014 11160 08/18/2022 5 08/18/2022 Book

KCP LIBRARY

Mission

The KCP Library provides quality resources and innovative services
that sustain and encourage the academic endeavors of the institution.

Objectives

1. Provide conducive learning environment to diverse users;

2. Assist users in locating and using information resources effectively and efficiently;

3. Acquire and update all library resources that support the academic endeavors of the institutions;

4. Collaborate with other institutions as a cost-effective means of expanding the resources and services;

5. Upgrade physical and technological infrastructure to enhance quality library services; and

6. Build varoius forms of learning resources to cater the current needs of its generation.