TY  - BOOK
AU  - Salvador, Samuel Mejia
AU  - Tolentino-Baysa, Gloria J.
AU  - Cular, Francisco C.
AU  - Fua-Geronimo, Ellinor C.
TI  - Total quality management : : concepts and practices 
SN  - 978-971-0552-02-3
U1  - GC 658.4013 T647 2009 
PY  - 2009///
CY  - [s.l.]
PB  - Allen Adrian Books Inc., 
KW  - Total Quality Management
N1  - Includes bibliographical references
ER  -