TY  - BOOK
AU  - Sancianco, H.M.
TI  - Creating great customer service
SN  - 978-971-27-2564-7
U1  - GC 899.211 S199 2012 
PY  - 2012///
CY  - Mandaluyong City
PB  - Anvil Publishing
KW  - Customer service
N1  - Includes bibliographies
ER  -