TY  - BOOK
AU  - Ramasamy, Subburaj
TI  - Total quality management
SN  - 978-0-07-022397-4
U1  - GC 658.4013 R165 2009 
PY  - 2009///
CY  - New Delhi: 
PB  - Tata McGraw-Hill Pub., 
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -