Franz, Peter <br/><br/>
Value-driven business process management:   the value-switch for lasting competitive advantage/  
Peter Franz, Mathias Kirchmer.   
 - New York:   The McGraw-Hill Companies,   c2012. 
 - 223 p.:   ill.;   24 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>978-0-07-179171-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business --Management.--Data processing  <br/>Value analysis (Cost control). <br/>Organizational effectiveness.
<br/><br/><label>Dewey Class. No.: </label>GC 658.401 F837 2012