TY - BOOK AU - Ramasamy, Subburaj TI - Total quality management/ SN - 978-0-07-126812-7 U1 - GC 658.4013 R165 2005 PY - 2010/// CY - New Delhi: PB - Tata McGraw-Hill Publishing KW - Production management KW - Quality control. N1 - Includes index ER -