KCP LIBRARY

Service management: operations, strategy, information technology/ James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

By: Fitzsimmons, James A
Contributor(s): Fitzsimmons, Mona J | Bordoloi, Sanjeev
Material type: TextTextPublisher: New York, NY: McGraw-Hill Education, c2015Edition: 8th edDescription: 524 p.: ill.; 28 cmISBN: 978-981-4714-05-1Subject(s): Service industries -- ManagementDDC classification: GC 658 F562 2015
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Item type Home library Call number Copy number Status Date due Barcode
Book Book KCPLibrary
GC 658 F562 2015 (Browse shelf) 1 Available 9665
Book Book KCPLibrary
GC 658 F562 2015 (Browse shelf) 2 Available 10662
Book Book KCPLibrary
GC 658 F562 2015 (Browse shelf) 3 Available 10691

Includes bibliographical references and index

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