Your search returned 2 results.

	1.	Services marketing: people, technology, strategy/ Christopher H. Lovelock, Jochen Wirtz. by Lovelock, Christopher H \| Wirtz, Jochen. Edition: 6th ed. Material type: Text Publisher: Jurong, Singapore: Pearson Education, c2007Availability: Items available for loan: KCPLibraryCall number: GC 658.8 L911 2007 (3).
	2.	Services marketing: people, technology, strategy/ Jochen Wirtz, Christopher Lovelock. by Wirtz, Jochen \| Lovelock, Christopher. Edition: 8th ed. Material type: Text Publisher: Hackensack, NJ: World Scientific Publishing, c2016Availability: Items available for loan: KCPLibraryCall number: GC 658.8 W799 2016 (5).

KCP LIBRARY

Mission

The KCP Library provides quality resources and innovative services
that sustain and encourage the academic endeavors of the institution.

1. Provide conducive learning environment to diverse users;

2. Assist users in locating and using information resources effectively and efficiently;

3. Acquire and update all library resources that support the academic endeavors of the institutions;

4. Collaborate with other institutions as a cost-effective means of expanding the resources and services;

5. Upgrade physical and technological infrastructure to enhance quality library services; and

6. Build varoius forms of learning resources to cater the current needs of its generation.