| 000 | 00778nam a2200217Ia 4500 | ||
|---|---|---|---|
| 005 | 20230126141927.0 | ||
| 008 | 200803s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-981-4714-05-1 | ||
| 040 |
_aKCPL _cKCPL |
||
| 082 |
_aGC 658 F562 2015 _28th ed. |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 | 0 |
_aService management: _boperations, strategy, information technology/ _cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. |
|
| 250 | _a8th ed. | ||
| 260 |
_aNew York, NY: _bMcGraw-Hill Education, _cc2015. |
||
| 300 |
_a524 p.: _bill.; _c28 cm. |
||
| 500 | _aIncludes bibliographical references and index | ||
| 650 |
_aService industries _vManagement. |
||
| 700 | _aFitzsimmons, Mona J. | ||
| 700 | _aBordoloi, Sanjeev. | ||
| 942 |
_cBK _e8th ed. _2ddc |
||
| 999 |
_c5858 _d5858 |
||