Your search returned 6 results.

	1.	Hospitality and tourism strategies / Deepak Kaushik. by Kaushik, Deepak. Material type: Text Publisher: Jaipur: Ishika Publishing House, ©2018Availability: Items available for loan: KCPLibraryCall number: GC 338.4791068 K21 2018 (3).
	2.	Services marketing: people, technology, strategy/ Christopher H. Lovelock, Jochen Wirtz. by Lovelock, Christopher H \| Wirtz, Jochen. Edition: 6th ed. Material type: Text Publisher: Jurong, Singapore: Pearson Education, c2007Availability: Items available for loan: KCPLibraryCall number: GC 658.8 L911 2007 (3).
	3.	The customer experience edge: technology and techniques for delivering an enduring, profitable, and positive experience to your customers/ Reza Soudagar, Vinay Iyer and Volker G. Hildebrand. by Soudagar, Reza \| Iyer, Vinay \| Hildebrand, Volker G. Material type: Text Publisher: New York: McGraw-Hill Companies, c2012Availability: Items available for loan: KCPLibraryCall number: GC 658.812 S719 2012 (3).
	4.	Services marketing: integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: 6th ed. Material type: Text Publisher: New York, NY: McGraw-Hill Education, c2016Availability: Items available for loan: KCPLibraryCall number: GC 658.8 Z48 2016 (3).
	5.	Services marketing: people, technology, strategy/ Jochen Wirtz, Christopher Lovelock. by Wirtz, Jochen \| Lovelock, Christopher. Edition: 8th ed. Material type: Text Publisher: Hackensack, NJ: World Scientific Publishing, c2016Availability: Items available for loan: KCPLibraryCall number: GC 658.8 W799 2016 (5).
	6.	Journal of marketing theory and practice: Volume 28, number 3 Material type: Text; Format: print ; Literary form: Not fiction Publisher: Philadelphia, PA: Taylor and Francis Group, Summer 2020Availability: Items available for reference: KCPLibrary Not for loanCall number: Sl J86 2020 (1). :

KCP LIBRARY

Mission

The KCP Library provides quality resources and innovative services
that sustain and encourage the academic endeavors of the institution.

Objectives

1. Provide conducive learning environment to diverse users;

2. Assist users in locating and using information resources effectively and efficiently;

3. Acquire and update all library resources that support the academic endeavors of the institutions;

4. Collaborate with other institutions as a cost-effective means of expanding the resources and services;

5. Upgrade physical and technological infrastructure to enhance quality library services; and

6. Build varoius forms of learning resources to cater the current needs of its generation.